Comment
Customer Service from the telephone companies is even worse that it is from the banks, in my experience at least. In both cases the business processes leave no room for the flexibility typically required under the label Customer Service. A quest for support or modification of a transaction merely takes the complainer down a dark [...]
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Telco Customer Service is Worst
CommentCustomer Service from the telephone companies is even worse that it is from the banks, in my experience at least. In both cases the business processes leave no room for the flexibility typically required under the label Customer Service. A quest for support or modification of a transaction merely takes the complainer down a dark [...]